Returns & Exchanges
We want you to love your vision as much as we do, which is why we offer a 30-day risk-free return and exchange policy on all our eyewear. If you are not completely satisfied with your purchase, we will provide a full refund or help you find the perfect replacement.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email to ensure your return is tracked and covered.
- 3.Package Your Eyewear
Place the glasses in their original protective case and box to prevent damage during transit, then securely attach the prepaid label to the outside.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.